stratobuddy
Registered Shopper
When I worked at the CAB one of my regular tasks was appealing on behalf of people who had been turned down for AA, and I had a high success rate.
One example which I've never forgotten was a woman with very obvious mobility issues who had been turned down.
When we went throught the form together, one question was "do you have any problems going up and down stairs at home" to which she had replied NO.
When I queried this, she said it was because she lived in a bungalow. But her answer made it look as if she had no problems with stairs, which was totally wrong.
One example which I've never forgotten was a woman with very obvious mobility issues who had been turned down.
When we went throught the form together, one question was "do you have any problems going up and down stairs at home" to which she had replied NO.
When I queried this, she said it was because she lived in a bungalow. But her answer made it look as if she had no problems with stairs, which was totally wrong.