It’s definitely “something to behold “ and not in a good way. When I first came across it I was shocked by the amount of items individuals were buying when it costs at least £3.95 in postage, the things that were returned and reordered because they were flawed or didn’t fit or sit right or simply returned without the realisation that within a 14 day period you can also get your postage refunded. On one occasion it cost someone £8 for a squirt of perfume they didn’t like! Then there was the used, soiled & broken goods understandably returned in anger - but did it stop them shopping with Q? No, well not for a long long while! A couple of the most prolific spenders have appeared to have seen the light , some are still on board but post a lot less frequently, other than that there’s one and I don’t know why her purchases still shock and astound me. She says she doesn’t have the energy to return this latest item so she’s gonna try and repair it herself with superglue, now as the broken bit is an uneven piece of metal that has been welded on (badly) I really don’t fancy her chances, she has balanced the broken bit on top for now and it looks fine but knowing it’s broken would annoy me. Mind you, it says it all about Q ‘s return policy- it’s an almighty hassle, and it really shouldn’t be.
LATI used to call it the “tatty appy” - where is she btw ?