Just sent my Tefal steamer back today - - but another mixup.
I had requested a return label about 10 days ago, and was promised a Royal Mail one.
Yesterday, Evri came to collect it, and I hadn't even recived the label, let alone an Evri one.!!!
Rang CS, and was told I should not have been promised an RM label as it was over 1KG. But they said I could take it to my local PO even with an Evri label. I did not know this.
Today the Evri label arrived, stuck it on and took it to the PO, no problems, and I got a posting receipt.
So now the wait begins.