amn
Registered Shopper
Ok so I ordered the Peony TSV last week when it was on. Thought I'd give it a go and see how it compared to the ones I've had from Bloom as I thought the price was quite reasonable.
So first of all the whole of last week came and went with no sign of the delivery. Points deducted already as far as I'm concerned. Yesterday I was out for most of the day as I had to attend a hospital appointment. When I got home there was a delivery card from a company called YODEL (never heard of them before - my deliveries are usually made by the Hermes lady) saying they had tried to deliver but as I was out they had returned the package to their depot and I would have to collect it from there. No option to arrange re-delivery or anything, just tough, you'll have to get it from the depot, which it turns out when I've looked up the address is about ten miles away from where I live. The depot is open from 8-6, Monday to Friday, or Saturday mornings. Oh, and I have to wait two working days from the date of attempted delivery before I can collect it.
Now I've got a car so could drive to get it, and I don't work full time so could go during the hours they are open, but frankly I don't see why I should travel ten miles to collect an item I've not only paid for delivery of, but that I've already waited a week for. And of course, not everyone does have their own transport to travel ten miles to pick a parcel up, and if I did work full time it'd be even more ****** awkward.
QVC bang on about their delivery service being excellent and convenient etc etc, yawn yawn. Certainly not so as far as this goes. I'm tempted to email CS and tell them their delivery stinks and to shove their fake flaaaaars where the sun don't shine. What d'you think?
So first of all the whole of last week came and went with no sign of the delivery. Points deducted already as far as I'm concerned. Yesterday I was out for most of the day as I had to attend a hospital appointment. When I got home there was a delivery card from a company called YODEL (never heard of them before - my deliveries are usually made by the Hermes lady) saying they had tried to deliver but as I was out they had returned the package to their depot and I would have to collect it from there. No option to arrange re-delivery or anything, just tough, you'll have to get it from the depot, which it turns out when I've looked up the address is about ten miles away from where I live. The depot is open from 8-6, Monday to Friday, or Saturday mornings. Oh, and I have to wait two working days from the date of attempted delivery before I can collect it.
Now I've got a car so could drive to get it, and I don't work full time so could go during the hours they are open, but frankly I don't see why I should travel ten miles to collect an item I've not only paid for delivery of, but that I've already waited a week for. And of course, not everyone does have their own transport to travel ten miles to pick a parcel up, and if I did work full time it'd be even more ****** awkward.
QVC bang on about their delivery service being excellent and convenient etc etc, yawn yawn. Certainly not so as far as this goes. I'm tempted to email CS and tell them their delivery stinks and to shove their fake flaaaaars where the sun don't shine. What d'you think?
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