I see the above posts have been reinstated today.
The is one person on there who defends Q on everything. Half a dozen posts per day plus replies to virtually every post.
She thought the 8 squid postage was ok because you were saving soooo much on every purchase. Even the non deliveries are passed over by saving it's not Q's fault and Hermes system isn't good but you will get it ok.
I think she had purchased every single TSV in the past 3 months.
I really don't get this argument - rip-off P&P is rip-off P&P whichever way you look at it. They'd be better off charging a fair P&P and adding a couple of quid to the item cost - same overall cost but you don't antagonise customers. It's like QVC get something they can afford to sell with a good discount because they squeeze a good deal out of the manufacturer and think "Oh look, customers will be so happy with the item price, we can rip them off on the P&P and make money that way as well."