Since we've moved the courier we've got now is really good, he told me he treats it as a proper job and not something he fits is around another job. I told him you'd think they'd give you more money for it and he just nodded. I've had clothes delivered from Ideal World for £1. I've even had four delivered for £1 and had them in two days which is excellent, but then I compare it to QVC, if I'd have ordered the same combination of four different colours it would've cost £24 so who gets the other £23.50? QVC keep it after paying Hermes to pay for their "free" phone number.
But I do sympathise with you, the customer orders in good faith, it's not our fault the courier only gets 45p and we shouldn't be punished for it, my previous courier just used to lob my parcels anywhere from up the drive, to over our back garden fence in the pouring rain, or if I was really lucky he left them in my porch. Lucky enough now we've down sized we still have a porch so if I'm not in he'll leave my parcels there.