You have my empathy. I've had similar problems as you can see in my eye care thread. I've lost a small fortune on postage charges. Live and learn eh.
As for Laura Geller and other products, you really should try EBay. There are plenty of QVC Liverpool employees on there who sell stuff about half the price you pay on QVC or less. I've got lots of Vercella Vita for around a tenner for a body piece and two undies for £8. Also got lots of clothes and makeup on there. I watch QVC to see what I like and want, then shop on EBay for the item. I've never had a problem with sale or return with any of the QVC unofficial sellers on there. Only hassle is, sometimes one of your favourite QVC sellers accounts suddenly disappears, but it's not hard to find another one popping up. Just search QVC and look at the buyers other items and location - usually you'll find 1000 products on sale and they live in Wirral or Merseyside ;-)
Good luck