If looks like in perfect condition then sent out again same as catalogues or high street. Though QVC have been known to slip when checking returned goods.
Otherwise I will say off to the outlets, they have two in England. Or even TKMaxx, the amount of beauty products I have seen there which are or once where sold on QVC and IW as well. Earrings I believe they steam clean, heard that once on air. Could never understand the horror of the earrings and not being able to try on. Unless you have a running sore on the ear so what.
I sometimes shop at Birchwood outlet . It's obvious that quite a lot of the stock there consists of ' returns ' . Some items have been opened from the packaging and resealed and even have the original return slip in the box . Some items of clothing have obviously been worn or damaged. I don't mind as the prices reflect this and if I choose what I buy carefully it's OK .
However I've never experienced buying anything from QVC proper at full price , that has obviously been a return or used before like others have in the 2-3 years since I discovered QVC.
Surely that's a breach of confidentiality isn't it?
I often shop in TK Maxx but have never seen anything that's been open and used.
If looks like in perfect condition then sent out again same as catalogues or high street. Though QVC have been known to slip when checking returned goods.
Otherwise I will say off to the outlets, they have two in England. Or even TKMaxx, the amount of beauty products I have seen there which are or once where sold on QVC and IW as well. Earrings I believe they steam clean, heard that once on air. Could never understand the horror of the earrings and not being able to try on. Unless you have a running sore on the ear so what.
sorry donna but i just don't buy the "same as high street and catalogues" comment. the difference with qvc and i believe it is a major difference, is they are the only place to encourage you to use/wear the item for 30 days and then return it. qvc is not a cheap place to buy things and the p&p is extortionate. i personally think the least they can do to maintain their supposedly high standards is to send ALL returns to the outlet stores - they still get something, it's not as though they're dumping it.
i haven't received anything dirty or damaged but i have received returned goods time and again. to the extent that if i really want something i make a point of ordering immediately because if i order it a week later, there's a high possibility it will be a return. from clearance, a very high possibility. i've no idea how they decide - full price/clearance/outlet.
when it's a return, it's immediately obvious the minute you open the box. they don't bother to repack and if it's clothing it will be as the person returned it - usually no tissue paper and a torn, sellotaped bag. it certainly never looks as though it's been taken out for inspection. if it is, it's shoved back in the same bag. i'm the only one on here who likes kirks folly - the boxes are a pale peach. a return usually has a damaged, marked box that you couldn't possibly use as a gift. i certainly expect to be able to use the named box when i've paid that much for a pair of earrings! also, how do i know those earrings haven't been worn for a month? ok, there may not be a mark on them but they're still secondhand. if they want to sell returns at a reduced price fine by me but be honest about it!