I wonder if there is some sort of competition in the gallery to see how far they can go before the presenters stop listening to them?
It's the only excuse I can think of for the appalling deterioration in Kathy and a number of other previously courteous presenters behaviour.
All across the channel the new approach is an instant turn-off. I cannot watch QVC without the mute button nowadays, only unmuting when an item appears on screen that looks new to me (and interesting to me, of course). Most of the time they are flogging the same-old same-old, so the mute is followed by either the change channel or the off button. I'm not claiming that the standards were ever up at the level of a BBC or ITV, or SKY, but these days they've become a parody of a parody of a sales channel... with only a rare oasis of sanity.