I know I said I'd never buy one of these contraptions, but as I mentioned in another thread I succumbed and bought one for OH for xmas as he kept banging on about them. Even though I didn't buy it from Q, I thought I'd review it anyway. Reading the reviews I was a bit concerned that it produced lukewarm drinks which weren't all that. I know I bought it for OH but the box of sachets contained a few flavoured ones, and OH prefers the normal ones so he said he'd do me an orange one- and it was absolutely divine, and piping hot too. OH had a regular one and said exactly the same...so smooth and delicious and yes, probably the best hot chocolate I've ever had at home! I know the sachets are pricey, so we'll probably use grated regular choc from Lidl or Aldi and top up on sachets occasionally. Money well spent.