Q have cocked up by re-ordering an order I've already returned.
I had a ring my niece really wanted after seeing one I was returning that was too big for me (even though I'd ordered smaller than usual after reading reviews - I was expecting big, not huge!), but too small for her. Bit gutted as I'd liked it forever but a bit relieved as it was a frivolous purchase and our circumstances have changed since it went on my wishlist.
In the meantime, my credit card company decided to unexpectedly supply us with new cards (on the same account but different numbers), six months before the end date (no reason given, no credit limit changes). Now I'm having phone calls and letters even though I've added my new card to my account.
So, latest letter has been the ring I had on waitlist for my niece (that had already arrived AND been returned as, despite me ordering small for her, again was too big) is now back in stock but they can't send it until I sort my credit card, which I have (had to ring them a fortnight ago AND yesterday).
I'm assuming this ring is going to arrive again but I'm unsure if it'll be Hermes or RM. How do I return it without having to pay ANOTHER return postage for a ring that, this time, I haven't actually ordered? Do I just refuse delivery? If I do that what proof do I have it's been refused?
Sorry for the long story. I HAD to get it off my chest so I thought I'd unburden myself on you lovely ladies (and gents) and get some good advice, too.
Thanks.
I had a ring my niece really wanted after seeing one I was returning that was too big for me (even though I'd ordered smaller than usual after reading reviews - I was expecting big, not huge!), but too small for her. Bit gutted as I'd liked it forever but a bit relieved as it was a frivolous purchase and our circumstances have changed since it went on my wishlist.
In the meantime, my credit card company decided to unexpectedly supply us with new cards (on the same account but different numbers), six months before the end date (no reason given, no credit limit changes). Now I'm having phone calls and letters even though I've added my new card to my account.
So, latest letter has been the ring I had on waitlist for my niece (that had already arrived AND been returned as, despite me ordering small for her, again was too big) is now back in stock but they can't send it until I sort my credit card, which I have (had to ring them a fortnight ago AND yesterday).
I'm assuming this ring is going to arrive again but I'm unsure if it'll be Hermes or RM. How do I return it without having to pay ANOTHER return postage for a ring that, this time, I haven't actually ordered? Do I just refuse delivery? If I do that what proof do I have it's been refused?
Sorry for the long story. I HAD to get it off my chest so I thought I'd unburden myself on you lovely ladies (and gents) and get some good advice, too.
Thanks.