Talking MW, have you read this one posted on QVC‘s Facebook main comments . It was in reply to QVC promoting their £10 incentive to recommend a friend:
Donna Stenner
I wouldn’t recommend to a friend. I purchased a pair of Marlawynne sweater knit trousers. They arrived yesterday and I could see they were a customer return as the bag was sellotaped up.
I opened them to try them on and someone had had a toilet accident in them and they were covered in poo. They had stains on the hem and a hole in the leg. But the poo was the worst. Totally disgusting. Your quality control measures really failed on this one as you didn’t even open it to check it. What about COVID-19 health and safety checks. I am truly disgusted by this. How do I know that the person who returned them was fit and well. I called you to complain and all I got was an apology, you didn’t even want the trousers back it was that bad! You’re sending me a replacement pair of trousers but this really isn’t good enough. I shop a lot with you but this has really put me off. Thoroughly unimpressed and I want to raise a complaint and for it to be investigated. COVID-19 protective clothes return measures failed in this instance.