I used to be a checkout supervisor in a supermarket and on this particular day an elderly gent (a delivery customer) was queueing up to pay for his shopping and get it taken off to be boxed for delivery..by the time he got to the till I was busy with another task. When my colleague Claire got to the till to pack his shopping, she noticed a number of carrier bags lying on the floor beside him (plus a rather unpleasant smell). She bent down to pick up the bags saying oooh I better get these, I don't want you or anyone slipping over them...He bellowed at her "LEAVE THEM" but it was too late...there was a sizeable dollop of turd underneath the first one and a few satellites under the rest. Claire is so sweet, instead of gagging and legging it (as I would've done)..She calmly said don't worry sir we'll have this cleaned up in a second - Now if you're not feeling very well, get yourself home, leave your shopping with us and we'll sort out the payment on delivery or over the phone. No apology just bellowed at her never mind that, just put my shopping through. He paid for the shopping and toddled of without so much as a flicker of embarrassement or a single word of thanks. Claire calmy cleaned up after him, went upstairs and had a good wash, and funnily enough decided that her peanut butter sandwich she'd packed for lunch didn't seem so appetising now. The manager presented her with a £50 voucher!