Miss Kitty
AKA Broomstick Babe
- Joined
- Jun 24, 2008
- Messages
- 225
I am hopping mad. No need to tell you why if you read the notes from live chat below. Names have been changed.
Perhaps someone can tell me what the wink symbol means
;0)
as I don't find ANY of this funny.
Please wait, a member of the Rocks.tv Help Team will be with you soon...
You have been connected to Operator.
Operator: Hi Broomie! How may I help you?
Broomie: Can I please ask how far behind you are with returns? I sent some items back to Gems tv on 26th June and still have no credit on my card
Broomie: It was sent special delivery & arrived with you on Tues 29th June
Operator: We are up to the 7th July with Rocks
Broomie: But what about gems? I thought you were all working together?
Operator: Let me check
Operator: what is your postcode please
Broomie: AA1 1AA - that is the billing postcode
Operator: these have been refunded - £875.44
Broomie: When was this refunded please? and onto which card?
Operator: card ending 1234
Broomie: Sorry, and the date please?
Operator: It was done on 2/7 but because of merger it was only processed today ;0)
Broomie: OK - that explains it then.
Broomie: Thank you.
Your session has ended. You may now close this window.
Perhaps someone can tell me what the wink symbol means
;0)
as I don't find ANY of this funny.
Please wait, a member of the Rocks.tv Help Team will be with you soon...
You have been connected to Operator.
Operator: Hi Broomie! How may I help you?
Broomie: Can I please ask how far behind you are with returns? I sent some items back to Gems tv on 26th June and still have no credit on my card
Broomie: It was sent special delivery & arrived with you on Tues 29th June
Operator: We are up to the 7th July with Rocks
Broomie: But what about gems? I thought you were all working together?
Operator: Let me check
Operator: what is your postcode please
Broomie: AA1 1AA - that is the billing postcode
Operator: these have been refunded - £875.44
Broomie: When was this refunded please? and onto which card?
Operator: card ending 1234
Broomie: Sorry, and the date please?
Operator: It was done on 2/7 but because of merger it was only processed today ;0)
Broomie: OK - that explains it then.
Broomie: Thank you.
Your session has ended. You may now close this window.