Sev's Mum
Registered Shopper
Hi
Today I checked my credit card statement and noticed that I had sent two items back to QVC and I have only received a credit for one of them. I called CS and they said that according to their records, the other credit went through on 7th October, but it doesn't appear on my statement. The lady I spoke to said that she would email someone and ask them to contact me within 3 working days. Has anyone else had a similar problem? I always check on any refunds to my credit card and this has never happened before. I'm just a bit concerned.
Today I checked my credit card statement and noticed that I had sent two items back to QVC and I have only received a credit for one of them. I called CS and they said that according to their records, the other credit went through on 7th October, but it doesn't appear on my statement. The lady I spoke to said that she would email someone and ask them to contact me within 3 working days. Has anyone else had a similar problem? I always check on any refunds to my credit card and this has never happened before. I'm just a bit concerned.