..and as we know the perfumes they shill are exempt from the MBG, it's all very well them telling us to go along to Boots and try them out first, but they can't help us when it comes to the "house brands". At least this person managed to claw a little bit back and saved having to pay return postage, still that's £15 straight down the pan for nothing! Really Peter Sherlock, it's your perfume could you not at least offer perfume cards, you could even put them in with the product so the customer wouldn't need to open the box and lose all the money they've spend...better still send the cards out free so the customer doesn't have to lose any money at all!!!! The customer could even send an S.A.E!