Q automated phone call

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Caroleanne

Registered Shopper
Joined
Nov 9, 2008
Messages
1,353
How long have Q been doing automated phone calls telling you your refund has been actioned? I had my first one today
 
How long have Q been doing automated phone calls telling you your refund has been actioned? I had my first one today

i have had them for a few months now... shocked me the first time i got one too... although i don't get one every time i return something, just now and then, usually i get an email.
 
It is typical of Q they instigate something but it only happens sometimes. As you say sometimes I get reminders of EPays or returns and not at other times so you don't know where you are with them. Of course that could be why they are 2nd.
 
Recently I haven`t been getting emails ..they should make their minds up ...either do it one way or the other but not both!!
 

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