Wow Caprossi you were able to sell 2 LGs. :star: I have a polka dot small zoe bag that I have never used and it has similar colours to my bow wanda but I just can't do it. I really should have a look at my bags and ebay the ones I don't use.
Hope QVC don't take to long to send you a replacement. LG bags are not cheap and at that price you would expect it to be in pristine condition with no nicks etc.
Haha! Can you imagine? I would die if I had to call through and speak on air!! I may give them a call today though. It's not hugely obvious, and it's on the handle so you can't see when it's on the shoulder. But it's a little piece of leather that is hanging off slightly, if you know what I mean? I shouldn't really have to accept it, if it was in stock I would send it straight back. Ahh, I'll call them, see what they say! I wonder if I should ask if they have any offers on for the shows? Hehe!!
I think my OH is sorry that the LG shops are close to work. He works in the building across from me. A few times I have dragged him to the shops just to show him one of the bags I am dying to get my hands and give him an ideas for birthday, Xmas present etc.
I think I will ebay a few of my kipling bags as I rarely use them and put the money towards an LG bag.
And my Carmella has been sold. Yay!!! Now eagerly awaiting either a 70% reduction or something special on Q next week
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Ah that's good news for your bag! They really do have good cs. I lost a mirror zip pull once and they sent me two for free.
I have just been trying to call them to ask about the sale, so thanks for the update! I have now sold two of my LG pieces so am raring to go, lol. It's that age old dilemma though, buy now or risk it and wait!
I noticed earlier that there is a nick out of the leather in the handle of.my polka dot Franka. I think I'll ring Q as it's a lot of money to spend for it not to be perfect. Thing is, how long will I be without it whilst waiting for my replacement?
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Me too, I don't think I could ever call in on the shows. Once I stayed up to buy a Molton Brown tsv at midnight, they asked me if I would like to speak to Alison and Gill, I politely declined.
Fingers crossed for you that they can sort it out for you.
Hi ladies, have been lurking for some time and thought I would finally join in! You ladies certainly seem to know your Lulu handbags and I have decided to dip my toe in and make my first Lulu purchase. Tempted, of course, by the lure of 70% discount on the Lulu website. Have gone for the Confetti print large Anabelle. The style is a bit different from any other bags I own and I figured I could use it day or night as the print would match lots of different outfits. Like the rest of you, the last thing I need is one more handbag and will need to smuggle it into the house!!
LG customer service informed me that the sale should last until the end of the month but couldn't give me a specific end date. Fingers crossed it's until 31 July(pay day) and they still have a few bags on sale.
My meduim black sparkle leather romilly bag's turnlock has broken. I am very surprised this has happened as I am very careful with my bags and have only used this bag a few times. Phew found out I am still within the 12 month warranty period so I have to take it to the shop by 23/7 and hopefully they can repair it. Really glad I am it has happened within the 12 months otherwise I would have be gutted. :sweat:
Thanks PP, I will take it in next Monday when I go back to work. LG customer service is very good :star: . They keep a log of all customer purchases made in store and were able to tell me when I bought as I couldn't remember if I was within 12 months.