I can hardly believe that I'm actually posting this, but............
SLOTHY'S HERE!!!!!!!!!!!!
He was delivered about 20 minutes ago, by my regular postman whose first words to me were "Oh dear, you've been waiting a long time for this parcel." (Ermmmmmm, you could say that!)
Apparently Slothy's been at my local post office for about nine days waiting for the backlog of parcels (due to the snow) to be cleared.
I rang the company I ordered him from, to let them know he was here, before posting this, and they were going to send out Slothy Mark 2 to me tomorrow by special next day delivery so he'd have arrived on Monday.
Although it seems that it's all been a lot of hassle, I cannot praise Magpie's enough for the service that I've received, because the problem started as soon as Slothy left them so his delay wasn't down to them.
I've been in daily contact with Rick and he's always rung when he said he would. And now for the bit about customer care that I mentioned in an earlier post. When I first ordered Slothy there was only one bear left after him and, once I let them know that he'd not arrived, Rick put the remaining Slothy to one side for me .... just incase. When that one was sold, by mistake, Rick purchased another Slothy for me from another company so that I was certain of getting him, should the one that's sitting beside me now not arrive.
As far as I'm concerned that
is excellent customer care. Many companies would probably have told me "Sorry, we are now out of stock" - Magpie's didn't. They ensured that their customer would get the goods she'd ordered, even though the delay in his arrival was down to the good old post Office and the snow.
Thanks to those of you who have followed his epic journey and to those who have PMd me about it.
He's now safe and sound, although a little wide eyed and ruffled after his experience, and if I can work out how to post photos here then I'll take one of him 'settling in' with the rest of the crew.
And he's gorgeous, by the way.
