Toril
Registered Shopper
- Joined
- Oct 1, 2008
- Messages
- 5,835
Just had c/s on thephone ,and returns label is being sent out ,she said in no way has any 2nd bra been sent out ,and the presenter did not state double pack off bras ,and that it was just in title description that it was a computer error ,i said well i had heard through a site that others were getting a 2nd bra ,she said was aware of these statements and in no way had qvc sent or will be sending out a 2nd bra to anybody.and that she would send a goods return label to me and that apparantley is what the offer is for the error to keep as excellent value ,or free return and refund ,so goodness knows whats going on ????
My second bra arrived this morning. Cost, according to the invoice? Nothing.
So they are sending out the 'missing' second bra to customers, whatever they've been telling people. As I've also had the P&P refunded, this purchase ended up being more of a bargain than I first thought.
I hope that those of you who have been fobbed off with excuses, like I was initially, will keep 'nagging' them (like I did) and then hopefully you'll also have a successful outcome.