P
Pinkpussycat
Guest Shopper
I have no idea Huggles as I was only watching the web auctions online. :33: I will await with interest what CS have to say on the matter but I fail to see how they could possibly mix up two completely different rings, especially weird after I had posted about 'my' ring on here earlier. :22:I was watching Gems.TV on the web for a change last night...first time in ages. I saw the same ring as PPC's heart shaped pink diamond ring come up on the web page and turned on the TV to watch it in real life, and guess what? The item details were wrong on the web, what they actually auctioned was a yellow diamond band ring and it went down to £290 approx when it sold...could this have been the auction you saw PPC? If you were watching on the web page then you wouldn't have known it was a different ring? I must add, however, when my pink diamond ring sold for £200 less than I paid outwith 10 days of my purchase (a day after), Gems TV couldn't have cared less about me saying I wouldn't want to shop with them again if they didn't sort it to my satisfaction...I thought I had been a very good customer with my numerous purchases of thousands of pounds and it counted for nothing. I wish you well in your attempt to be compensated, PPC, and if you do get the difference credited to you I will be pleased for you but even more disgusted in Gems.TV if they can do it for you and not for me.
I think that is disgusting that they didn't refund you the difference and I would be spitting feathers too. Did you take your grievance to the top hon?? PC: