Have any of you had to return an item to QVC using this company ?
I had to return a faulty Acer computer, and it's taken almost three weeks for the collections company to contact me about it. When they finally did, it was arranged for yesterday anytime between 8-8, however I received a text early yesterday to say they would come between 12.33-13.33. They never came. I received another text today to say they would arrive between 11.47-12.47 and he arrived at 12.15.
My concern is that he had nothing to give me to show proof of posting, his English was very limited and he looked at me as if I was potty when I tried to get him to to write something down to show I had given him the parcel. I am now really worried that this return will never get there and my son will lose his money on the item.
Even Hermes, who I can't stand, give you a tiny slip with a number on!
I was hoping that others may have used this service with no problems?
I had to return a faulty Acer computer, and it's taken almost three weeks for the collections company to contact me about it. When they finally did, it was arranged for yesterday anytime between 8-8, however I received a text early yesterday to say they would come between 12.33-13.33. They never came. I received another text today to say they would arrive between 11.47-12.47 and he arrived at 12.15.
My concern is that he had nothing to give me to show proof of posting, his English was very limited and he looked at me as if I was potty when I tried to get him to to write something down to show I had given him the parcel. I am now really worried that this return will never get there and my son will lose his money on the item.
Even Hermes, who I can't stand, give you a tiny slip with a number on!
I was hoping that others may have used this service with no problems?