Guy Andrews
Registered Shopper
- Joined
- Mar 21, 2014
- Messages
- 142
Hope I don’t turn this into a mini rant !
Getting the run around about refunds with out of date beauty items and returned jewellery - responded last week they don’t recognise my email address (sent from email account they send order details to ?)
Sent two items of jewellery with the prepaid Track 48 label supplied - confirmed receipt of cheaper item but took off refund from Budget Pay on this order - then more expensive item ‘refunded’ though not on my credit card (yet) and cheaper item no longer refunded ?
An expensive beauty item and silver necklace still not despatched - advised delay on necklace no update on beauty item - on air despatch dates not honoured
Now tonight spurious claims about gold values /investments
I’m just comparing this to previous positive experience with TJC …
Getting the run around about refunds with out of date beauty items and returned jewellery - responded last week they don’t recognise my email address (sent from email account they send order details to ?)
Sent two items of jewellery with the prepaid Track 48 label supplied - confirmed receipt of cheaper item but took off refund from Budget Pay on this order - then more expensive item ‘refunded’ though not on my credit card (yet) and cheaper item no longer refunded ?
An expensive beauty item and silver necklace still not despatched - advised delay on necklace no update on beauty item - on air despatch dates not honoured
Now tonight spurious claims about gold values /investments
I’m just comparing this to previous positive experience with TJC …