Yes, they're still being played on loop & last Sunday I listened to all of them in between assurances from Kabler the gabbler that my call was important to them. I quite like Mr Buble but agree that 'Home' is a bit of a dirge, however, the girl who answered my call was very professional & couldn't be faulted. It must soul destroying to have to listen to people who are angry, disappointed or rude - sometimes all three & I'd imagine the call centre staff get very little support from the Q.
I had forgotten about that music - I don't think I've heard it the last few times I've called but I have definitely noticed the very, very much longer waits these days and the "Hi, it's Jackie here ...", not because I particularly dislike her but because it signals the start of an annoying waste of several minutes of my life. Last weekend I called and got quite a cheerful woman who also very helpful - maybe the same one you got because there aren't many that don't sound fed up.
:mysmilie_15:
I suppose they play it on loop so you get fed up and think, ah bugger it! and put the phone down.
And, QVC hopes, forget to call back until the 14 days is up.