There is some saying that goes "I may not like what you say but I will defend to the death your right to say it". And I can't believe I am saying it on a forum about a shopping channel. I don 't do facebook or twitter, and even QVC has had to embrace those. But there are some shocking posts on those. We have had some real hum dingers on here, but there are just as many posts defending Q, sticking up for presenters as there are critical posts. The point I am making is that we are free to post our opinions as long as we stay within certain parameters.
I am not surprised at The behaviour of the USA corporate machine taking this line against free speech, but I am surprised if QVCUK follows suit. Any company, especially one who peddles it's wares through the media as QVC does is much more intrusive than a high street store, where you have to walk in the door or visit a website. QVC is different, it wants to be not just a shop, but also your friend (share the love) and entertainment. We are encouraged to interact with the presenters. Marks and Spencer does not do that, so when a corporation has so much influence and puts itself "out there" like QVC does, then it has to take the rough with the smooth. It has to realise that people will criticise them, sometimes fairly, sometimes not. But they are dealing with customers, and they get away with pissing so many of them off, yet retaining the loyalty of others. If QVC UK does not distance itself from such undemocratic and dictatorial business practices by condoning such behaviour towards a relatively small ( compared with facebook) site because it has hurt feelings by a few ordinary customers who have spent a fortune of their hard earned money with Q over the years, because "the little people" dares to criticise it then I am truly disgusted.
I like QVC for many reasons. I like many of the products they sell. But I don't like what I read on that sticky thread one little bit. Maybe they think the forum is affecting their profit. Prove it. I would bet my mortgage that you can't. The contrary must be true, that the forum brings you more profit. I watch this space with interest.
