I have been on the waitlist for the Lola Rose TSV in Eyestone for ages. So was pleased to get an email saying it was on the way. Now I have received it I am really angry. :angry::
Just received this morning . The TSV was in a battered box with ripped tissue paper and several of the organza bags empty on top which was a surprise. I could hear rattling which is unusual as it is so well packed normally.
The items inside looked as if they had been thrown in the box. There should be three items there were only two, a bracelet and pendant and they had clearly been used before. They were not even the TSV items and were Amazonite instead of Eyestone! Worse still they were dirty with thick make up on them!!!
uke:
I have rung CS and all they could say is that they would send out a return label. Surely they must have a system to make sure returned items do not get sent out as new?
Just received this morning . The TSV was in a battered box with ripped tissue paper and several of the organza bags empty on top which was a surprise. I could hear rattling which is unusual as it is so well packed normally.
The items inside looked as if they had been thrown in the box. There should be three items there were only two, a bracelet and pendant and they had clearly been used before. They were not even the TSV items and were Amazonite instead of Eyestone! Worse still they were dirty with thick make up on them!!!
I have rung CS and all they could say is that they would send out a return label. Surely they must have a system to make sure returned items do not get sent out as new?