Nails Inc - Autodelivery

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shopalot

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Joined
Apr 22, 2009
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Anyone else awaiting the third auto delivery of the January TSV? The first shipped 15/1, the second 17/3 so I would have thought the third would be on its way but my order status says they are awaiting stock.
 
Yeah, it should have been sent out by now. It's frustrating there's not a pic up, I wanna see the colours! I wonder if it's the remover part that's holding it up? They seem to have trouble stocking them. Hope it hurries up, I'm impatient! :)
 
There have been a few reasons mentioned by people over on facebook. Some people have had a letter about the delay, others like myself have not. Others have been told by QVC when they queried that they didn't tell Nails Inc the correct figure that ordered the auto delivery so more is being made now. As usual lots of stories doing the rounds when there has been a mess up!
 
I had the letter today telling me that they are short of stock and if it isn't in stok in 30 days my order will be cancelled. Great service once again from Q
 
The letter is ridiculous, they say it was more popular than they had anticipated, nonsense, they knew exactly how many ordered the auto delivery on TSV back in January!!!
 
This seems to be happening more and more at QVC. L'Occitane was another where people had AD cancelled.

So who wants to lay bets on the Liz Earle TSV AD going wrong too?
 
My money's on the Christmas drop of the Liz Earle AD TSV, the one with the extra spit & polish, being scrapped! But that's because I'm cynical!
 
Had automated phone call tonight to say it would be shipped week beginning 17th June, a whole month late and makes even more of a mockery of the stupid letter they sent!
 
I got a letter and a text today. Yes it says it was more popular than they anticipated and they don't have enough stock to fulfil the orders at the moment.

I agree Sazza, they would have known how many they needed in January. Totally ridiculous. Wonder what has really happened. !

Dare say they will just cancel it in 30 days. Not good enough. It doesn't half put you off ordering anything else on auto-delivery.
 
Yep I got the letter and an automated message on my answer phone tonight when I got in. What a shame I am impatient when it comes to new nail colours!
 
I also had the letter and phone message, My smashbox AD was cancelled a while ago, well more forgotten about until I contacted QVC about it. I did get £10 credited to my account as an apology though. I hope the LD is not cancelled. !!!!!
 
Well according to groups on FB the contents are not same as what someone was told by QVC a month or two back. The details were not known on TSV day in January as they would not be decided till after fashion weeks. However someone asked and got details and now what people have seen of listing and been told by QVC now is totally different!
 
It has arrived. The colours I have received are:

St. James Square (Pale blue)
Royal Mews (holographic silver)
Brighton (green feathers)
Hampton Court Palace Gardens (orangey/yellow)
Featherstone Street (shimmery pink)
Pembroke Square (dark purple leather effect)

Nice colours, but not keen on the leather ones at all.
 
It has arrived. The colours I have received are:

St. James Square (Pale blue)
Royal Mews (holographic silver)
Brighton (green feathers)
Hampton Court Palace Gardens (orangey/yellow)
Featherstone Street (shimmery pink)
Pembroke Square (dark purple leather effect)

Nice colours, but not keen on the leather ones at all.

Sounds very pretty! Ay idea if this set has an individual order number please? (For those of us who never got the TSV/auto delivery)
 
Sounds very pretty! Ay idea if this set has an individual order number please? (For those of us who never got the TSV/auto delivery)

well you can call up and ask for 203261 which is saying the auto-delivery but you should be able to order that now via an operator at the TSV price

http://www.qvcuk.com/webapp/wcs/sto...word=203261&uattrmb=&ddkey=http:CatalogSearch

but if not ask for 203200 http://www.qvcuk.com/webapp/wcs/sto...3200-ISRC&pageSize=96&keyword=203200&uattrmb=
 
well you can call up and ask for 203261 which is saying the auto-delivery but you should be able to order that now via an operator at the TSV price

http://www.qvcuk.com/webapp/wcs/sto...word=203261&uattrmb=&ddkey=http:CatalogSearch

but if not ask for 203200 http://www.qvcuk.com/webapp/wcs/sto...3200-ISRC&pageSize=96&keyword=203200&uattrmb=

You are a star! Thank you :) I have just managed to order it on the phone with customer services using that second item number. I'd not "discovered" Nails Inc when this was a TSV/AD so I'm really pleased I could get the pack.

No idea if I got it for the TSV price or not...? (I was told £27 plus £3.95 in p&p) ....but I'm just happy I could order it. Thanks SCW - I'm so happy for your help :)
 
You are a star! Thank you :) I have just managed to order it on the phone with customer services using that second item number. I'd not "discovered" Nails Inc when this was a TSV/AD so I'm really pleased I could get the pack.

No idea if I got it for the TSV price or not...? (I was told £27 plus £3.95 in p&p) ....but I'm just happy I could order it. Thanks SCW - I'm so happy for your help :)

TSV price £24.96 + £3.95 postage so looks like you might have got it at the intro price which is still a good deal

i just hope it was the set you wanted
 
TSV price £24.96 + £3.95 postage so looks like you might have got it at the intro price which is still a good deal

i just hope it was the set you wanted

Yes it was perfect thank you :) And a good deal indeed. I had the colours listed from catzrcool's post above, so I asked them to tell me what was included on this item number before ordering it. So I know it's the May AD set for sure :)

Thanks again :)))
 

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