Mine came on wednesday via the courier. Hope yours turns up soon & isn't like my last LG TSV. Ordered that one at midnight, waited & waited & eventually had to notify that it hadn't turned up, faffed for the refund then went on waitlist at TSV price again but of course never got it, was right fed up.
On the mascara- Boots Fragrance Free Eye Makup Remover didn't shift it, nor did the Boots No7 hot cloth cleanser so don't waste money on those.
Well we ARE all diff and i found the Boots eye makeup remover and hot cloth cleanser DID remove mine, also I had a facial an eye mask treatment at E'spa and their products just didnt shift the mascara at all .....just goes to show how diff we all can be x