How long does a REFUND take from QVC

[popcorn]

Hi I sent back a item to QVC over 2 weeks ago and it is still showing up as not being refunded how long does it normally take to get back in your account as it was by courier Thanks

 

[grovesy]

My last refund only took a week but I returned via Royal Mail.

 

[tinaborder]

When it shows on your 'my account' it usually takes about 5 days to hit your card. If you return by courier it does sometimes take quite a while. I'd ring them if I were you. I hope you still have the courier's card as proof of return.

 

[Soulalone]

I sent something back and when it still wasn't showing on my account as being returned over three weeks later, I emailed them. By some strange coincidence they just happened to be processing the return and refund that day and pointed out to me that returns can take 21 days to be processed ......:wonder2: