Hannas Candles

[Emma 1]

Hi
I recently purchased some hannas candles, but unfortunately don't like the smell. I am going to send them back but most of my family tell me I can't as I have burnt them for about an hour. Does anyone know what the policy is for returning things if you have used them. I really like hannas candles but just not these fragances. I purchase some last Christmas and they were lovely.

 

[Mrs James]

it doesn't matter ....you are encouraged to use things. As long as you are within the 30 days you may return anything.

 

[Sara]

it doesn't matter ....you are encouraged to use things. As long as you are within the 30 days you may return anything.

I concur with the kaftan one :biggrin

 

[Mrs James]

i'd never send any of my kaftans back Sara....that would be sacrilage.





Sometimes i pass them on to Mommabear ( like when they go bobbly...)

 

[Fraggle]

You can return them absolutely but you won't get your P&P refunded for them sending or you returning them. Be careful which postage option you choose, it could cost a lot to return them and make sure you get proof of postage just in case

 

[Sara]

i'd never send any of my kaftans back Sara....that would be sacrilage.

My dear, I don't doubt you never would (that would simply be too much to bear for you, I know - I would feel your pain, in fact the whole forum would) ......

 

[SleepingBeauty]

Hi Emma1, I think you can return the item as long as you have original packaging and its within the 30 day timescale. You should try Yankee Candles!

 

[molly]

I have on one occasion returned a beauty product that was half used and I had no problem at all.

 

[Emma 1]

Thanks everyone packed up and away. Parcelnet delivered it so courier collected it and didn't pay any postage to send it back. By the way I do buy Yankie Candles and love them but also love Hanna's but just not these ones. They were very floral, e.g. rose, gardenia. My daughter came in when I was burning them and said the room smelt like something a granny would have.