I assumed it was because my toenail had rubbed all the sheepskin lining away. The nail is quite sharp but I can't cut it further as it then grows inwards. It may just be my funny toes! Whilst I've only had a few months of wear out of them in total, they are over 12 months old now and the last couple of months I've not had them off my feet at home so feel they are past the stage of being able to take them back. However, it is a lot of money to pay if it will happen again. If and when I buy more of this type of boot, whether Ugg or Emu, I think I will wear them with socks to preserve the toe. I just wondered whether anyone had had this happen with Emus? I thought they might possibly be thicker at the toe area.
We aren't anywhere near an Ugg shop or outlet or I would call in and point out the problem to them.