Does Molton Brown have expiry dates on there Gift Boxes?

[AndiK]

The recharge black pepper bottle & the tobacco absolute that leaked smell the same as the ones I have in the bathroom.

Thanks. The others in the box smelt the same as ones I had, too - it was just the FPP smell and colour. Oh, and there were also small stains from leakages in the boxes. Must have been a mechanical failure on the production line.

 

[Jazzydrury]

I’m a bit Dubvious about them if honest

 

[Mollie]

Initially I was asked to return them, I replied saying I could still gift the other bottles separately & requested a refund for the 2 bottles, enclosing photographs to back up my complaint.
They have refunded one box, I would have preferred them to be perfect but I have to say I am happy with their very prompt response & compromise.

That was disappointing Illoyd but good IW offered a satisfactory resolution. I have had a similar problem with the l' occitane cherry blossom tsv. Like almost 3/4 of the reviewers the gift box was damaged at all four corners with a tear at the front (like everyone else the outer box wasn't damaged so not a delivery issue but a packing one). I really wanted the box as it was a drawer design. Anyway when opening there was product oozing out of the bubble wrap (turned out to be handwash) - I could see it had seeped into the handcream box which had half disintegrated. The body cream tube had a dent in it. Took photos etc. QVC immediately refunded, said if it comes back in stock can have it at tsv price and I keep what wasn't damaged. Like you, would have preferred perfect but happy with hassle free compromise by customer services.

 

[Mollie]

Thanks. The others in the box smelt the same as ones I had, too - it was just the FPP smell and colour. Oh, and there were also small stains from leakages in the boxes. Must have been a mechanical failure on the production line.

I bought the shower gels in brown and red/orange boxes. The boxes seemed genuine in regards to the batch codes as did the bottles. I agree the fiery pp appears different - it's one of my favourites. I've compared it with two bottles I already have, one 300 and one 500 and it is much darker - I also have a 30ml and that is considerably lighter than all the others. Wondering if colour change is part of the manufacturing process? I did a test by dipping one finger from each hand in the IW bottle and one I already had and washing under running water - the IW is definitely a very weak fragrance and I could hardly smell on my skin half hour later but the one I already had lingered much longer. I did the same with an Orange and Bergamot - the IW one looked slightly more orange in the bottle - these smelt the same while washing and on the skin afterwards. Hopefully the FPP was just a "duff" or different batch. I hope they are OK as some were for me but half to add to gifts Would be good to hear any other opinions - as at least time to choose whether to gift or not ....

 

[Mollie]

Update...... a few hours have now passed and interestingly as the FPP fragrance from the "original" MB has faded it now smells very similar to the IW one. The batch codes on my boxes were May and July 2023 So still well within their shelf life - I am wondering whether it's a question of how they have been stored which has effected their composition somehow

 

[AndiK]

Update...... a few hours have now passed and interestingly as the FPP fragrance from the "original" MB has faded it now smells very similar to the IW one. The batch codes on my boxes were May and July 2023 So still well within their shelf life - I am wondering whether it's a question of how they have been stored which has effected their composition somehow

That is very useful, Mollie. I am pleased to hear it’s probably just the FPP which is sub-standard. At least MB realised and allowed these other discounters to buy them up, rather than try to sell them in their shops (or QVC!)

 

[llloyd]

Just double checked the boxes and all of the tops are not fully screwed on. So if gifting make sure you tighten them.

 

[Mollie]

Just double checked the boxes and all of the tops are not fully screwed on. So if gifting make sure you tighten them.

So sloppy, glad you noticed - maybe if the tops were loose it could explain any reaction to conditions if not airtight . I've checked and although some of mine (that I hadn't already opened to test) weren't tight they weren't "open" as such. Our purchases do seem like Russian roulette but I'm happy I bought them......

 

[Jazzydrury]

So sloppy, glad you noticed - maybe if the tops were loose it could explain any reaction to conditions if not airtight . I've checked and although some of mine (that I hadn't already opened to test) weren't tight they weren't "open" as such. Our purchases do seem like Russian roulette but I'm happy I bought them......

Yes saves me paying therapy

 

[Mollie]

Yes saves me paying therapy

Not necessarily because of this molton brown thing I've been looking at the IW forum and discovered the Random Musings etc thread. ...... so many of the posts made me laugh out loud and I'm not usually a laugh out loud person! I thought surely the shows and presentations can't be that bad so have watched some IW tv - if anything the posts are too kind it's like watching some "send up" comedy sketch If you thought it was for real you might need therapy