W
WhyMe?
Guest Shopper
I know that previous members have had this problem but I just want a bit of a grumble..... :wink:
I've had a dress on waitlist for a couple of weeks and have been checking stock online just in case - tonight the dress is in stock on the website but still showing as "awaiting stock" when I log in to my account.
So, I call CS who first of all question my understanding of the system - does a tick in a green circle mean stock or does is mean waitlist :headbang:.... after a couple of false starts I manage to convince her to check stock availability - she checks it, it's in stock (surprise, surprise) and so I put in a new order and cancel the previous one.
So, the moral is, keep checking online otherwise new orders will get there first.
I've had a dress on waitlist for a couple of weeks and have been checking stock online just in case - tonight the dress is in stock on the website but still showing as "awaiting stock" when I log in to my account.
So, I call CS who first of all question my understanding of the system - does a tick in a green circle mean stock or does is mean waitlist :headbang:.... after a couple of false starts I manage to convince her to check stock availability - she checks it, it's in stock (surprise, surprise) and so I put in a new order and cancel the previous one.
So, the moral is, keep checking online otherwise new orders will get there first.