QVC is analogue in a digital world. Some of us have moved onto larger companies with more competitive pricing & faster delivery, others have discovered independents & businesses that specialise in areas the Q wouldn't be interested in. I buy from an online company run by two sisters, last weekend they did an offer of a free wooden scoop with all orders £15+, I was going to place an order before seeing this so this was a nice extra. What I received is a quality item , good enough to be given a part of a bigger gift for someone, & perfect for any kind of scooping! Next day p&p is £3.95, everything is wrapped in tissue that's substantial so can be re-used & every purchase gets me points to go towards future orders.