I dunno about mistakes, and whilst the £7.99 p&p charges and phone call are clear in the text - Is it right that Mark Stewart should completely disregard them for most of his shift? I say most of, because with the few items I saw him selling he did not allude to them once. Eg....You give me £4.99 and in return not only will I give you a rug and a runner, I'll give you ten pounds credit, so you're in credit, credit if that makes sense...No Mark it does not, cause adding £7.99 makes it £12.98, take away a tenner and that's £2.98! ..Not only that a tenner credit from them does NOT equate in any way shape or form as a "tenner" to spend - You only have to read through the multitude of t's & c's to realise that - Shame on him!