harrytumkins
Registered Shopper
- Joined
- Oct 21, 2020
- Messages
- 968
Not sure where to start with this show (still on now)
Firstly the gardening got really busy at 9.45am and you know for absolutely sure if it was Chloe on air they would have allowed the show to run another 10/15 minutes
at least, not a chance with Chloe waiting in the wings.....
Fashion for the first part Chloe constantly slagging off the buyers/the production staff/ the schedulers/ the people who write the descriptions and then said the prices were so low they didn't make sense (then tells everyone how she barked at people for hours to get these low prices nice contradiction)
Doing her usual spiel about how she wishes she could buy some of the fashion. I am sorry I do not buy for one moment Chloe dresses in a poly/viscose mix I have never seen her wear an item of TJC fashion on air. I have seen Carmel, Caroline, and a few others come in wearing items weeks later.
There should never be a mandate that you have to buy what you sell but please do not pretend you WANT to, I am sure someone who portrays and seemingly does have the run of the channel could organise them putting aside some £12.99 trousers.
The worst is yet to come the Neckolage "deal" is back (despite only being available yesterday) for £189.99. This in itself is a bit naughty but when you consider it was on the Beauty channel for £299.99 last night AND this morning and sold at the prices that is just wrong. They didn't hide from this instead using it as a sales tool. What about the customers who paid £110 more?
The beauty channel seems to get trodden on a lot and the excellent Natalia who seems to genuinely care and take issues in her stride (she regularly asks customers to send in order numbers if issues and she will resolve them internally) seems to have once again got the short straw.
TJC needs to be careful bowing to Chloe. In my personal opinion, Natalia is the real beauty "expert" on the channels and should be given that role.
I am normally very supportive of TJC as they have done a lot right of late and improved a lot but things like this morning do not help at all and stink of short-term sales at the expense of trust and loyalty.
Firstly the gardening got really busy at 9.45am and you know for absolutely sure if it was Chloe on air they would have allowed the show to run another 10/15 minutes
at least, not a chance with Chloe waiting in the wings.....
Fashion for the first part Chloe constantly slagging off the buyers/the production staff/ the schedulers/ the people who write the descriptions and then said the prices were so low they didn't make sense (then tells everyone how she barked at people for hours to get these low prices nice contradiction)
Doing her usual spiel about how she wishes she could buy some of the fashion. I am sorry I do not buy for one moment Chloe dresses in a poly/viscose mix I have never seen her wear an item of TJC fashion on air. I have seen Carmel, Caroline, and a few others come in wearing items weeks later.
There should never be a mandate that you have to buy what you sell but please do not pretend you WANT to, I am sure someone who portrays and seemingly does have the run of the channel could organise them putting aside some £12.99 trousers.
The worst is yet to come the Neckolage "deal" is back (despite only being available yesterday) for £189.99. This in itself is a bit naughty but when you consider it was on the Beauty channel for £299.99 last night AND this morning and sold at the prices that is just wrong. They didn't hide from this instead using it as a sales tool. What about the customers who paid £110 more?
The beauty channel seems to get trodden on a lot and the excellent Natalia who seems to genuinely care and take issues in her stride (she regularly asks customers to send in order numbers if issues and she will resolve them internally) seems to have once again got the short straw.
TJC needs to be careful bowing to Chloe. In my personal opinion, Natalia is the real beauty "expert" on the channels and should be given that role.
I am normally very supportive of TJC as they have done a lot right of late and improved a lot but things like this morning do not help at all and stink of short-term sales at the expense of trust and loyalty.