Lottie
Silly Moo
In case you're under any illusions as to just how BAD your customer service is, please check this page:
http://www.dooyoo.co.uk/tv-channels/ideal-world/reviews/
Lots of very angry and disillusioned customers.
I saw a show yesterday where the presenter prattled on about how good customer service at IW is - and how IW want you to "spread the word". Well, until you stop the appalling customer service and the passing on of sensitive data illegally, you are going to continue losing good customers hand over fist.
I cancelled my account because of the Travel Steps fiasco and I won't be renewing it.
You only have to read the iJoy thread to see the problems Dazzler's had - which seem typical, unfortunately.
So STOP MAKING FALSE CLAIMS ON AIR, you could be done by Trades Descriptions - and you make the people who have suffered as a result of your costly helpline VERY ANGRY! :33:
http://www.dooyoo.co.uk/tv-channels/ideal-world/reviews/
Lots of very angry and disillusioned customers.
I saw a show yesterday where the presenter prattled on about how good customer service at IW is - and how IW want you to "spread the word". Well, until you stop the appalling customer service and the passing on of sensitive data illegally, you are going to continue losing good customers hand over fist.
I cancelled my account because of the Travel Steps fiasco and I won't be renewing it.
You only have to read the iJoy thread to see the problems Dazzler's had - which seem typical, unfortunately.
So STOP MAKING FALSE CLAIMS ON AIR, you could be done by Trades Descriptions - and you make the people who have suffered as a result of your costly helpline VERY ANGRY! :33: