technical advice please: cannot view product vid

[suzyglam]

I have tried everything, when u have bought an item, is there a way to see its video on the gems web page? i cant find it, and i have tried on 1 of the pages i had sent by personal shopper, where it says product video available, but still cant view, get an error message in any i try.

for example i cant view this items product video.

http://www.gemstv.co.uk/DataSheet.jsp?productid=138468

is there a way that I can?

i use mozilla firefox if that helps.

 

[gemcherub]

I don't think that item has a video some don't! i can't get one to work anyway sorry.

 

[PandaBear]

Suzyglam this is the other link that usually has video's - sorry but this ring doesn't seem to have one, not all items do

http://www.gemstv.co.uk/shop-detail.jsp?product=UMA7823