I have never been a winning bidder on this channel and have, consequently, never placed an order. This morning I received an email, informing me that I needed to pay for an item I had won. the last time I visited the website was 08/02/14, my shopping basket is empty, order history - don't have one, don't watch the channel, can't stand the presenters! So why am I receiving emails? I emailed them about this inconvenient, and rather worrying occurrence, it could be a security problem. Had it arrived in my spam, I wouldn't have opened it, but it landed in my inbox. Has this happened to anyone else?