I think it's about time that QVC did free returns, like so many other places do allowing you to try on something for size. I was tempted to buy Jackie's denim jacket with the fur collar as that was in clearance and with 20% off brought it down to a reasonable price. I already have a denim jacket, but I particularly like the style of this one so I would've been prepared to make room for it however, they only had XS, S and 3XL left in stock. From looking at the measurements and hearing what they had to say then the small would probably be ok, but I would've definitely gone for it had they got a medium left. Trouble is, if I were to order it in S and it was too tight and uncomfortable, then I'm faced with possibly as much as £8 to return it and that's too much to pay just to try something on!