Clothescloth
Registered Shopper
- Joined
- Jul 29, 2020
- Messages
- 1,478
Absolutely! Another thing that I dislike (I have been watching a lot of emergency service type programmes) and older patients are addressed as ‘my darling / my lovely/ my sweet’ etc. I’m sure it is well meant, but somewhat jarrs with me. Many years ago when my mum was terminally ill, most of the medical staff addressed her as Margaret. Now although that was her name, she had been called Peggy from birth, and half the time had no idea who they were talking to! I think she would have preferred to be addressed as Mrs. P.......When I worked in Old Age Psychiatry, I would always refer to our out-patients as Mr or Mrs, instead of their first names, and more than once I was thanked for it. Using formal addresses is a sign of respect and 'importance' rather than the 'matey' first name. Of course some may prefer that, but in the main the more mature patients preferred the formality.
I confess to being a bit high handed when I get cold calls on the phone and they start off "Hello L..... how are you today ? " and that's where I stop them in their tracks and ask if they know me. So if they know my Christian name then they know my surname.
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