Akimbo
Fluffy
- Joined
- Jun 24, 2008
- Messages
- 10,447
I just posted the Q on a QVC thread that mentioned DSR, sorry if this has been discussed here before but I'd be interested to hear folks experience:
"You now have 14 days to cancel under the Customer Contracts (cancellations) Regs 2014 (the statute formerly known as DSR). So bearing in mind that Ideal World MBG is only 14 days now, surely it'd be possible to always get your P&P back from IW for returns provided you email them to cancel? Has anyone done this with IW with any success?"
I've always had better response when I email IW CS than when I phone them but as I don't buy as much from IW I make fewer returns.
Coupled with the Collect+ returns labels that you get for £1.50 when you order it's the ultimate risk-free shopping but only if you don't have to chase them for the out-going P&P refund.
"You now have 14 days to cancel under the Customer Contracts (cancellations) Regs 2014 (the statute formerly known as DSR). So bearing in mind that Ideal World MBG is only 14 days now, surely it'd be possible to always get your P&P back from IW for returns provided you email them to cancel? Has anyone done this with IW with any success?"
I've always had better response when I email IW CS than when I phone them but as I don't buy as much from IW I make fewer returns.
Coupled with the Collect+ returns labels that you get for £1.50 when you order it's the ultimate risk-free shopping but only if you don't have to chase them for the out-going P&P refund.