Ballerina
Registered Shopper
- Joined
- Jun 25, 2008
- Messages
- 982
Hello all. Today I received a text from the QVC order line number 0800 50 40 30 to my mobile phone. The text said that my payment for my recent order had failed and to click the link provided to make payment. I was immediately suspicious, so did not click the link. I checked my bank account and that was all okay, then checked my Q account online and that was all in order as well. I telephoned Q customer services to let them know and to double check that there were no issues with my account and was assured that there were none.
I have sent Q an email because although the rep I spoke to listened to my comments, she did not note them and I didn't feel she was taking seriously. I did say that it may be a phishing scam but as I said, not sure she was really taking it on board.
I just wanted to let you good people know about this mystery text so that you don't click the link and get scammed. xx
I have sent Q an email because although the rep I spoke to listened to my comments, she did not note them and I didn't feel she was taking seriously. I did say that it may be a phishing scam but as I said, not sure she was really taking it on board.
I just wanted to let you good people know about this mystery text so that you don't click the link and get scammed. xx