Hi Vegasplayer
Sorry it has taken a while to respond, i was a little busy.
a) has the website changeover been so slow and chaotic
Slow definately not. This is a very complex website that can integrated web orders with phone orders, can integrate sales performance with jewellery production, can rate gemstone performance with rough gems waiting cutting. Yes the front end is not yet as pretty as it could be, but behind the scenes its an amazing site and our team have done a fantastic job. They deserve a lot of praise not critisim. Sorry it does not look as pretty yet, but it will soon.
b) does his book need more reprints for major spelling mistakes
It does have some errors and it was proof read by three different people. But when you start off with lots of mistakes, i guess it is an up hill battle to find them all in a short space of time. I think they did a good job of picking up as many as they did. I also told them not to change the gramma so that my mom would know i wrote it myself.
c) do his on screen graphics look very amateur
Its your opinion. But the machine and software cost less than £30k and the next option was very very expensive! again i think our graphics team have made it very ledgeable and all it needs now is the link to sizes of rings, lengths of necklaces etc.
d) is his jewellery bits that only generate small margins as they would have on gems - there are no money pieces
Wait and see what is coming, but you are of course always going to be welcome to your own opinion. i believe we will have the widest range of gemstones in the widest possible price points very soon.
e) can us web buyers not get involved when only one available - another 'web bug' supposedly
I have never said this was a web bug. See comments from other viewers. As soon as we can design an auto checkout facility for one of a kinds, then it will remain telephone bids only till then. Sorry
f) do steve's nails still look unpresentable
They are awful, i agree.
g) is steve undermining his presenters by never letting them present, but produce, sweep the floor, make the coffee and everything but present the programmes
I have just asked them what they think and they say they are enjoying a well earnt break and it is giving them plenty of time to learn the producing, which is something they all have to do everyday moving forward. they will all be presenting and producing as of the 1st of Feb. The producers will also be producing and doing other important tasks. But thats all i am prepared to say on this matter, without giving to much info to the competitors.
h) has he no more than a small handful of promos made
We have 97 promos already and have a team dedicated to bringing more.
Hope the info helps and feel free to contact me at
[email protected] if you have any more ideas. I do welcome everyones feedback. Many thanks for taking the time to post and for watching.
