I didn't buy my pocket surfer from IW but I guessed I might find fellow owners here. Firstly let me say I wish I had never brought one but I have it now so I might as well use it.
However my sub has now run out and despite emailing the company I cannot get an answer as to how to renew it. Also it will not now connect to the internet as I have no mobile signal despite always having one. Is this because I have no sub. or because (as I read elsewhere) they have changed providers from Orange to Vodafone?
I have had my pocketsurfer over a year so I cannot send it back
Any help would be apprciated, looks like it's not only IW that have terrible customer service.
However my sub has now run out and despite emailing the company I cannot get an answer as to how to renew it. Also it will not now connect to the internet as I have no mobile signal despite always having one. Is this because I have no sub. or because (as I read elsewhere) they have changed providers from Orange to Vodafone?
I have had my pocketsurfer over a year so I cannot send it back
Any help would be apprciated, looks like it's not only IW that have terrible customer service.