Turandot
Registered Shopper
Not me .I can't see myself being that desperate for any QVC items.In general I never pay extra to any company ,just go with the standard delivery charge if there is one.
Many websites I use offer free p and p or charge you around £4 to £5 for guaranteed next day delivery if you need the item in a hurry. QVC already charge the £4 to £5 (or above ) for their standard delivery and yet they want more. It isn`t a new next day delivery service they need to look at, it`s their p and p charges and crap service overall. Sort out the foundation of what makes a good delivery service before adding a sticking plaster to try to make it better.
They`ve had so many complaints about poor delivery, high p and p, items badly packaged etc it looks to me that instead of sorting out the nitty gritty they`re asking people to pay more simply to avoid being let down by their normal service.
Amazon frequently delivers next day even if it`s free p and p and often on a weekend.
This is QVC, it'll never go smoothly.
I`m a bit confused over Q`s interpretation of next day delivery. Someone on their facebook page paid for next day delivery but her order was still in process for nearly 3 days before dispatch. My own interpretation of next day delivery is ordering on X day and it arriving the day after, obviously Q`s interpretation is it arriving the day after dispatch which could be 2 or more days. Be interested to see how or if they iron this one out.