I awoke this am to a call from my bank fraud department, Q had tried to draw some money from my account at 3.30am immediately I replied it wasn't me but could be an EP or Auto delivery etc but couldn't find what it was, my bank made sure the payment was declined, they do not like this practice of drawing money when your not present at these type of hours. So I searched my account, why oh why can't Q give us an easy way yo see our Auto deliveries and waitlist items are they afraid will see just how many we fall for and then cancel loads?
Anyway after lots of drudging through, as I didn't want to miss any auto deliveries by my banks cautiousness, I realised I choose to purchase a bangle about 10pm - 11pm I went for advanced orders as I'm still waiting for, in particular incorrect refunds that still haven't been sorted and I've ordered quite a bit lately and I'm getting fed up of the onslaught of individual parcels! Well as per usual they hadn't in the end sold out and they tried to take payment for this item that I was expecting the money taken in July! Now while for me it is of no concern if my bank had allowed the payment to go through it may have caused others problems with important payments coming out of their accounts! When this happens Q should contact the people on Advanced orders and ask would you like the item now or do you want to continue on Advanced Orders, what if someone's mortgage payment then came up short etc this is another case of, although most understand Q's systems and the way they work but another way in which you can't trust them!
Good on my banks fraud department not sure how they knew I went to bed at midnight and took a sleeping pill but good on them, unless they have a camera in my bedroom :mysmilie_19:
Anyway after lots of drudging through, as I didn't want to miss any auto deliveries by my banks cautiousness, I realised I choose to purchase a bangle about 10pm - 11pm I went for advanced orders as I'm still waiting for, in particular incorrect refunds that still haven't been sorted and I've ordered quite a bit lately and I'm getting fed up of the onslaught of individual parcels! Well as per usual they hadn't in the end sold out and they tried to take payment for this item that I was expecting the money taken in July! Now while for me it is of no concern if my bank had allowed the payment to go through it may have caused others problems with important payments coming out of their accounts! When this happens Q should contact the people on Advanced orders and ask would you like the item now or do you want to continue on Advanced Orders, what if someone's mortgage payment then came up short etc this is another case of, although most understand Q's systems and the way they work but another way in which you can't trust them!
Good on my banks fraud department not sure how they knew I went to bed at midnight and took a sleeping pill but good on them, unless they have a camera in my bedroom :mysmilie_19: