I ordered something on 16 nov. According to the presenter 'this item will be with you within 3 to 5 working days'. Well, the 5 working days are up today. The item was shipped on the 20th to royal mail so I've paid £5.95 for a c##p delivery service. I've ordered loads of stuff from amazon lately and all of it has been free delivery and all recd within 4 days. This is my first order from QVC in months. I now remember why I stopped buying from them. RUBBISH