Historymystery, I 100% concur. Shopperholic, I have repeatedly said on this forum, how much I admire and respect Debs. I was banned from her BTY group, for posting that many of the members of the group, were always fawning, and making only positive comments. So I am not one of these who regard any of the presenters, with Godlike reverence.
I watch very little QVC, rather catching up on the website. And on here, of course.
I don't think, personally, that Debs has the time to devote to a more involved management role. I did read her post, about people complaining about web chats, etc., and I can see how the manner she used, may incur criticism from those who don't like her, anyway.
Ultimately, we don't know these people. If we feel we are being unfairly treated, at work for example, then we should speak up; allowing oneself to be upset, by being banned from a group, or certain guests doing chats, on certain forums, is a waste of one's energy. It's a shopping channel ("it's a puppet"), for heaven's sake.