Nasty person with a classic case of "little man syndrome"
I stupidly believed Debbie Shore fawning all over him and pushing the "white glove service" him and his family built their business on - it was more like boxing gloves when he called me a pain in the arse and waste of his time over the phone! - I was enquiring about the length of time my machine took to be serviced (6 weeks) and then being invoiced for it, afterall, I purchased my machine with an all inclusive 15 year parts and labour guarantee. It was 18 months old at the time :taphead:
Due to this shambles I've never believed Debbie Shore since..... it's a shame really, as I've been strongly tempted by some of the Silver embroidery machines but the minute she goes into her spiel about family run business who insist on customer satisfaction, I think "yeah right, trusted you with that one before, love" she always seemed like a decent lady but it's amazing what lies people will spout to get a sale :sad:
